Emphasis ● 6 October 2023

Misleading and deceptive conduct in recruitment – What all employers should know

Employers should be aware of potential liability for representations made during the recruitment process.

Employers intent on winning over that candidate for a role regularly unwittingly expose themselves to litigation arising from misleading and deceptive conduct.

Why you shouldn't do it

Employers shouldn’t engage it misleading and deceptive conduct in the course of recruitment because, put simply, it is unlawful.

Conduct in the specific course of recruitment which is likely to mislead or deceive is prohibited by the Australian Consumer Law (ACL). It is punishable by significant penalties, not to be mention the reputational issues for the employer’s business which will likely come along with any law suit.

So, what can’t one mislead a job applicant about?

What not to do

Section 31 of the ACL provides that, in relation to employment that is to be offered, a person must not engage in conduct that is liable to mislead persons seeking the employment as to:

  • The availability of the employment;
  • The nature of the employment;
  • The terms and conditions of the employment; or
  • Any other matter relating to the employment.

That last point makes for a very broad range of situations which, in the course of recruitment, can land an employer (or recruiter) in legal hot water. Some of the more common things which employers find themselves in strife around are:

  • Representations about the duration of a contract or role

    Often an employee will understand from a recruitment process that there will be role for them until they are due to retire – but what about the prospect of a restructure or a redundancy?

  • Statements about future remuneration

    Often an employer will make representations about the value of bonuses to be paid and this can be risky, especially where bonuses are ultimately linked to relatively unpredictable factors such as profitability or share price.

  • Statements about the financial standing or viability of the employer

    An employer bordering on insolvency should not make a representation to a prospective employer to the contrary.

How to avoid liability

The most obvious way to avoid liability is to not make misleading statements or representations which infringe the provisions of Section 31 of the ACL (see “What not to do” above). If you’re not the only person in your business responsible for recruitment, you should be ensuring that that relevant others understand what not to do and the risks that exist if the line is crossed.

In addition, employers should ensure that their employment contracts are carefully drafted to clearly provide that the agreement supersedes all prior agreements and negotiations and that the employee acknowledges that they have not relied upon any representations made about the employment.

If your business needs help:

  • in further understanding the risks in relation to misleading and deceptive conduct in recruitment;
  • in training employees in relation to the relevant risks; and/or
  • ensuring that employment contracts are adequately drafted to counter the risks;

contact Emplawyer, who can assist.

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